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Frequently Asked Questions

How much baggage is allowed to carry?

It depends on two things; if the tour is via 14 seat minibus then only one piece of baggage is allowed to carry otherwise it is recommended to carry two pieces of standard sized baggage per passenger. Always keep in mind that this is a tour bus ride, the less your baggage the more happy and lighter you will be.

Is restroom available on the bus?

The answer is yes. But it is recommended that you use the toilet only when there is a personal emergency. If you can wait then you should know that the bus stops along the way after every 2 to 3 hours. It helps the Bus crew to maintain a clean atmosphere on the bus. If there is personal emergency and you want to use it urgently then you can ask the staff to open it for you.

What can we do if we choose not to go on the optional activities?

Definitely yes, if you wish not to participate in the tour activities you have option to hang around the tourist attractions as you like to. Some folks don’t want to go along with the tour activities which they had booked. It is allowed to go on your own but before you leave you have to inform the tour guide so he get notified and also he can inform you on the return time. It’s not wise to dispatch the group without informing the tour guide.

I am a vegetarian, what options I have on this tour?

It doesn't matter you are vegetarian or not, because at meal break you will be presented with list of menus to choose from. You can enjoy various ethnic restaurants, street foods, and fast food restaurants along the way. Plenty of vegetarian meals you can look for from the menu.

Is the drop-off location the same as boarding location?

Yes, you will be dropped-off at the same location where you started your journey. If there is change in location you will be notified through tour Special Notes page. Also you can ask your tour guided, most probably you will be notified.

Will the bus wait for me if I'm late?

The answer is sadly no. Tour buses will leave on time. It is wise to be punctual and arrive at the departure location half an hour before the depart time. This is a group tour where group needs are preferred over single individual. It is difficult for the bus to wait so please be understandable.

What is the payment method that Top Bus Tours accept?

You can easily pay through Visa and MasterCard, American Express and Discover. Payments received are processed thru PayPal. The reason for that is to protect your transaction safety and provide you fast payment services. Cash is also acceptable with a 3% discount.

What happens if I don’t have PayPal account?

If you pay in cash you can also avail 3% discount and you should not be worried if you don’t have PayPal account. You can pay without it too; select the payment method when checking out for tour. First check as PayPal your payment method, then you will be preceded to PayPal checkout page. There you can see two options:

1) Have a PayPal account; if you are paying via PayPal then simply transfer the payment to PayPal account.
2) Don't have PayPal account, Look for the check box that says "Don't have a PayPal account", in the form fill your payment method (credit card) information which will be secured by PayPal's SSL encryption, and after finishing the details click submit. That is all; your particular credit card will be billed as "PayPal TopBusTours".